Q: Do you have an EV Charger for my electric car?

A: Yes we do! 😀 Make sure you bring your adaptors. It is located on the side of our tractor barn near the laundry shed

Q: Where is the closest grocery store?

A: Desantis Meat Market & Deli. It’s about 8 minutes from the cabin.

Q: Are pets allowed at Evergreen Cabins?

A: While most of our cabins are designed to provide a peaceful, allergy-conscious retreat for all guests, we understand that some travelers enjoy bringing their furry companions along.

For that reason, dogs are permitted only at our A-Frame Cabin and Tiny House under the following guidelines:

• Up to two dogs are permitted.
• Dogs must weigh 20 lbs or less.
• Dogs must be non-shedding, hypoallergenic breeds.
• A $200 pet fee applies per stay.

To help us preserve the quality of our cabins for every guest, we require that pets:

• Be house-trained and well-behaved.
• Remain off all furniture and beds.
• Never be left unattended inside the cabin unless safely secured in a crate.
• Be kept on a leash while outdoors.
• Be cleaned up after immediately.

Pets are not permitted at our Treehouse, Birch Falls Spa Cabin, or Container Cabin due to their unique design, premium finishes, and amenities.

Please Let Us Know if You’re Bringing a Dog

We kindly ask that you tell us in advance if you’ll be bringing a dog. Our team uses this information to schedule additional cleaning, prepare the cabin appropriately, and help protect guests with allergies who may be staying after you.

We’re a small, family-owned business, and we truly appreciate our guests’ honesty. Bringing an unregistered pet may result in additional cleaning fees or other charges outlined in our rental agreement. If you’re unsure whether your dog meets our pet policy, just ask—we’re always happy to help.

Service Animals vs. Emotional Support Animals (ESAs)

We are committed to welcoming guests with disabilities while maintaining a comfortable environment for everyone.

• Service Animals are individually trained to perform specific tasks for a person with a disability. They are welcome at all Evergreen Cabins and are not subject to pet fees, breed restrictions, or pet policies.
• Emotional Support Animals (ESAs) provide comfort through their presence but are not individually trained to perform disability-related tasks. Under most lodging laws, ESAs are not considered service animals. At Evergreen Cabins, ESAs are accommodated only in our pet-friendly cabins and are subject to our standard pet policy, including the requirement that they be 20 lbs or less, non-shedding and hypoallergenic, and the $200 pet fee.

If you’re planning to travel with a dog and have any questions before booking, please contact us. We’re happy to help you determine whether your dog meets our pet policy and help you choose the cabin that’s the best fit for your stay.

Q: How can I make our stay extra special?

A: Whether you’re celebrating an anniversary, birthday, honeymoon, proposal, or simply reconnecting with someone special, we offer a variety of curated experiences designed to create unforgettable memories.

Choose from:

• Premium Welcome Packages
• Signature Fireside Experiences
• In-cabin Massage Services
• Private Chef Experiences
• Private Yoga Sessions
• Seasonal Experiences

We recommend reserving these experiences before your arrival, as availability may be limited.

Q: Is there cell phone service and Wi-Fi?

A: Yes! All of our cabins offer high-speed Wi-Fi so you can stay connected if needed. Cell phone reception varies depending on your wireless carrier and the cabin location, which is common in the Adirondacks. Many guests enjoy using Wi-Fi Calling for crystal-clear phone calls during their stay.

Q: What time are check-in and check-out?

A: Check-in begins at 4:00 PM, giving our team enough time to thoroughly clean and prepare your cabin to Evergreen standards.

Check-out is 10:00 AM

Because our housekeeping schedule is carefully coordinated, we’re generally unable to accommodate early check-ins or late check-outs. We appreciate your understanding as it helps us provide every guest with a spotless, relaxing experience.

 Q: How do I get a discount on my stay?

A: There are several ways to save on your stay at Evergreen Cabins!

• Book directly through our website. You’ll avoid the additional service fees charged by online travel agencies (such as Airbnb and Vrbo), often saving significantly compared to booking through those platforms.
• Use our latest promo code. Direct bookings allow you to apply our current promotional offers at checkout. We regularly release new discount codes to our email subscribers and Facebook community.
• Join our email list. Be the first to hear about exclusive promotions, seasonal specials, and last-minute deals.
• Join our Evergreen Cabins Promos Facebook Group. Our Facebook community receives exclusive offers, flash sales, and insider discounts that aren’t always advertised elsewhere.

Pro Tip: Booking directly through EvergreenCabins.co almost always gives you the best overall value by combining the lowest available rates, no third-party booking fees, and access to our latest promotional discounts.

Q: Can we drop off our luggage before check-in or leave it after check-out?

A: Unfortunately, we do not offer luggage storage or luggage drop-off before check-in or after check-out.

Because our cabins are professionally cleaned and prepared between every stay, our housekeeping team needs full access to the property during the turnover process. We also do not have a secure, staffed location to store guests’ belongings.

If you arrive in the area before your 4:00 PM check-in, we encourage you to explore the Adirondacks! Enjoy a local restaurant, visit a nearby hiking trail, browse the local shops, or take in the scenic views while we put the finishing touches on your cabin.

Thank you for your understanding as we work to ensure every cabin is perfectly prepared for your arrival. We promise it’s worth the wait!